Summary of Qualifications

• A passionate, creative and results driven IT and Telecom professional with extensive experience in the engineering, implementation, management and support of communication and information systems.

• Over six years of VoIP experience. Including PBX and handset deployment and administration.

  • Asterisk user and administrator since 2005.

  • Experienced with deployment, configuration and interoperability of a variety of devices:

    • Aastra 480i and 9113i handsets
    • Digium telephony interfaces (TDM400P)
    • Cisco SPA series of ATAs and handsets

• Ten years of professional system and network administration experience.

  • Extensive knowledge of multiple operating system platforms including MS-DOS, Windows 3.x/9x/NT/XP/2K3, Mac OS X, and the Open Source UNIX derivatives (Linux and the BSDs).

  • Linux user and enthusiast since 1998.

  • FreeBSD has been my server OS of choice, non-stop since 2002. I have become one with the daemon.

  • Bottom-up understanding of networking technologies and protocols spanning the entire OSI model.

• Eight years of experience in unlicensed wireless communications from a wide variety of vendors including Motorola Canopy, Orthogon Systems, Alvarion, Colubris and BelAir Networks.

• Over 15 years of experience in web development. Experience dates back to '96 with early HTML standards and evolved with the growth of the web to the state of the art.

  • Complete mastery of the latest standards including XHTML, XML, HTML 5, CSS, JavaScript and the DOM.

  • Excellent attention to detail in the craft combined with "no compromises" approach enables the creation of complete projects which are optimized for file size, standards compliance, and accessibility while still remaining rich, dynamic and visually appealing.

  • Powerful integration skills to take an organization's web presence beyond the realm of the on-line billboard equivalent and into the world of on-line applications that tie into existing applications, relational databases and CRM systems.

• Keen analytical and problem solving skills. Capable of overcoming any challenge.

Professional Experience

• ThinkTel Communications Ltd.

  Edmonton, AB

  Team Lead, Sales Engineering - December 2010 to Present

  • Assist enterprise customers in the planning and deployment of highly available, carrier grade VoIP

    • Analyze SIP call flows to debug SIP signalling issues

    • Serving as the bridge between IT and telecom professionals within the client's organization, between sales and engineering staff within ThinkTel. Ensuring all involved remain on the same page towards successful UC deployments.

    • Responsible for provisioning of IPSEC VPNs between ThinkTel's network and the customer premise for enhanced security and/or NAT traversal.

  • Provide pre-sales support and technical guidance to ThinkTel account managers.

  • Coordinate with SIP based hardware and software vendors to certify mutual interoperability.

• 5 Star Promotional Advertising

  Edmonton, AB

  Contract IT Professional - April 2009 to Present

  Accomplishments

  • Completed greenfield deployment of Microsoft Small Business Server 2003 R2

  • Deployed Asterisk PBX

  • Performed routine remote and on-site maintenance, patching security vulnerabilities, monitoring, etc.

• Tera-Byte Dot Com Inc.

  Edmonton, AB

  Software Developer / System Administrator - April 2008 to November 2010

  Accomplishments

  • Developed scripts to automate regularly recurring tasks, abstracting them down to push button simplicity. Particularly in relation to provisioning and disabling of clients across a variety of equipment involved in WISP networks.

  • Performed routine maintenance, patching security vulnerabilities, monitoring and otherwise ensuring the successful operation of dedicated client servers, particularly those running Gentoo Linux or involving the qmail daemon.

  • Responsible for the migration of client mail and related services, customer databases, and financial transaction history during several network acquisitions.

  • Quickly became the "go to guy" for escalation of all matters of internal technology as well as higher tier customer support.

• Triton Networking Solutions Ltd.

  Edmonton, AB

  Chief Technology Officer - July 2002 to April 2008

  Accomplishments

  • Single handedly maintained, monitored and administered the AirSurfer WISP network for over eight hundred fixed-wireless broadband locations. Duties included implementation and maintenance of all key network services (DHCP, DNS, mail, caching web proxy, etc).

    • Implemented a CVS version controlled qmail source code repository to integrate the stock qmail sources with a wide variety of self written and community developed patches. This highly customized qmail MTA source tree allowed AirSurfer to provide feature competitive mail hosting to over 1,500 users distributed across over 50 internet domains.

    • Developed a client information tracking system utilizing a MySQL back-end and custom mod-perl front-end. The system encompassed real time tracking of billing, e-mail accounts, static IP addresses, bandwidth usage, trouble tickets, on-site scheduling, etc.

    • Deployed Nagios (an Open Source host, service and network monitoring program) and Cricket (a system for monitoring trends in time-series data). Information from these systems enabled speedy response and resolution to network performance and stability issues.

    • Authored content for AirSurfer's web site. Including technical documentation, marketing materials, and news.

  • Replaced the office's legacy Centrex phone system with an Asterisk PBX and SIP VoIP handsets thereby improving flexibility and eliminating costly third-party maintenance.

  • Designed and deployed a DOCSIS network for providing in-dorm high speed Internet access to over 2,800 users via the client facility's existing cable TV infrastructure.

  • Created a distributed OpenLDAP directory to streamline and consolidate the administration and storage of user login credentials, Samba domains, host information, DHCP configuration, etc.

  • Developed a HotSpot Internet service platform capable of automating security, registration and credit card billing of roaming Internet users.

  • Deployed an IPSEC VPN to seamlessly integrate our head office network with the AirSurfer WISP network, greatly simplifying management of the system as a whole.

  • Designed and deployed a network for The Explorer Hotel, in Yellowknife, NT. Consisting of a large scale Colubris WiFi network and isolated corporate Ethernet network.

• OA Group Inc.

  Edmonton, AB

  Retail Sales - January 2001 to July 2002

  Accomplishments

  • Sold an average of $100,000 worth of computer systems, hardware, and application software, monthly.

  • Designed desktop computer systems specific to the needs of the interested clients.

Education & Training

• Global Knowledge

  Vancouver, BC

  10534A: Planning and Designing a Microsoft Lync Server 2010 Solution - February 2012

  • Future

• Apple Inc.

  On-line

  Mac Integration Basics 10.7 - January 2012

  • Apple Certified Associate - Mac Integration 10.7

• Global Knowledge

  Calgary, AB

  Microsoft Lync Server 2010 Ignite - November 2011

  • Lync Server 2010 design and configuration

  • Earned certfificate - MCTS: Lync Server 2010, Configuration

• Hurricane Electric

  On-line

  IPv6 Certification - January 2009

  • Completed on-line questionnaire and real world testing.

  • Completed certification to the rank of "Sage"

• Comco Technologies Inc.

  Medicine Hat, AB

  Motorola Canopy Advanced Technical Training - October 2004

  • Motorola Canopy System Overview

  • Designing a Canopy Network

  • Canopy Cables, Connections and software

  • IP and Canopy

  • RF Theory

  • Canopy System Specifics

  • Canopy and SNMP

  • Supporting and Maintaining Canopy Products

• OA Professionals Inc.

  Edmonton, AB

  Vocational Training - Network Transport Modalities - May 2002

  • TCP/IP networking theory.

  • Cisco Routing Primer

  • WAN and LAN architecture.

• Industry Canada

  Leduc, AB

  Certificate of Proficiency in Amateur Radio - April 2000

  • Amateur radio regulations and policies.

  • Basic Electronics and RF Theory

  • Feed-lines and Antenna Systems

  • Radio Wave Propagation

  • RF Interference and Suppression

References

• References available apon request.