To obtain a full time position in a dynamic organization leveraging my existing abilities while allowing the development of new skills.
A passionate, creative and results driven IT and Telecom professional with extensive experience in the engineering, implementation, management and support of communication and information systems.
Over a decade of VoIP experience. Including PBXs, SBCs and handset deployment and administration.
Experienced with deployment, configuration and interoperability of a variety of devices:
Nearly twenty years of professional system and network administration experience.
Extensive knowledge of multiple operating system platforms including Windows Server, Mac OS X, and the Open Source UNIX derivatives (Linux and the BSDs).
Linux user and enthusiast since 1998 (Redhat, Debian and Gentoo based)
FreeBSD has been my server OS of choice, since 2002. I have become one with the daemon.
Bottom-up understanding of networking technologies and protocols spanning the entire OSI model.
IPv6 enthusiast and subject matter expert since 2007
Proficient in dynamic routing protocols (BGP, OSPF)
Comfortable with design and implementation of Cisco and Juniper based routing, firewalling and switching.
Eight years of experience in unlicensed wireless communications from a wide variety of vendors including Motorola Canopy, Orthogon Systems, Alvarion, Colubris and BelAir Networks.
Over twenty years of experience in web development. Experience dates back to '96 with early HTML standards and evolved with the growth of the web to the state of the art.
Excellent attention to detail in the craft combined with "no compromises" approach enables the creation of complete projects which are optimized for file size, standards compliance, and accessibility while still remaining rich, dynamic and visually appealing.
Powerful integration skills to take an organization's web presence beyond the realm of the on-line billboard equivalent and into the world of on-line applications that tie into existing applications, relational databases and CRM systems.
Keen analytical and problem solving skills. Capable of overcoming any challenge.
Assist enterprise customers in the planning and deployment of highly available, carrier grade VoIP
Analyze SIP call flows to debug SIP signaling issues
Serving as the bridge between IT and telecom professionals within the client's organization, between sales and engineering staff within ThinkTel. Ensuring all involved remain on the same page towards successful UC deployments.
Responsible for provisioning of IPSEC VPNs between ThinkTel's network and the customer premise for enhanced security and/or NAT traversal.
Provide pre-sales support and technical guidance to ThinkTel account managers.
Coordinate with SIP based hardware and software vendors to certify mutual interoperability.
Obtained my own ASN and IPv6 prefix, bypassing apathetic incumbant Canadian ISPs content with the status quo of legacy protocols.
Completed greenfield deployment of Microsoft SBS 2003 R2
Deployed & maintain a Gentoo Linux server to host an Asterisk PBX and a SpamAssassin front-end MTA for their Exchange server.
Performed routine remote and on-site maintenance, patching security vulnerabilities, monitoring, etc.
Completed migration to Windows Server 2012 R2 Essentials and Office 365 Small Business Premium.
Developed scripts to automate regularly recurring tasks, abstracting them down to push button simplicity. Particularly in relation to provisioning and disabling of clients across a variety of equipment involved in WISP networks.
Performed routine maintenance, patching security vulnerabilities, monitoring and otherwise ensuring the successful operation of dedicated client servers, particularly those running Gentoo Linux or involving the qmail daemon.
Responsible for the migration of client mail and related services, customer databases, and financial transaction history during several network acquisitions.
Quickly became the "go to guy" for escalation of all matters of internal technology as well as higher tier customer support.
Single handedly maintained, monitored and administered the AirSurfer WISP network for over eight hundred fixed-wireless broadband locations. Duties included implementation and maintenance of all key network services (DHCP, DNS, mail, caching web proxy, etc).
Implemented a CVS version controlled qmail source code repository to integrate the stock qmail sources with a wide variety of self written and community developed patches. This highly customized qmail MTA source tree allowed AirSurfer to provide feature competitive mail hosting to over 1,500 users distributed across over 50 internet domains.
Developed a client information tracking system utilizing a MySQL back-end and custom mod-perl front-end. The system encompassed real time tracking of billing, e-mail accounts, static IP addresses, bandwidth usage, trouble tickets, on-site scheduling, etc.
Deployed Nagios (an Open Source host, service and network monitoring program) and Cricket (a system for monitoring trends in time-series data). Information from these systems enabled speedy response and resolution to network performance and stability issues.
Authored content for AirSurfer's web site. Including technical documentation, marketing materials, and news.
Replaced the office's legacy Centrex phone system with an Asterisk PBX and SIP VoIP handsets thereby improving flexibility and eliminating costly third-party maintenance.
Designed and deployed a DOCSIS network for providing in-dorm high speed Internet access to over 2,800 users via the client facility's existing cable TV infrastructure.
Created a distributed OpenLDAP directory to streamline and consolidate the administration and storage of user login credentials, Samba domains, host information, DHCP configuration, etc.
Developed a HotSpot Internet service platform capable of automating security, registration and credit card billing of roaming Internet users.
Deployed an IPSEC VPN to seamlessly integrate our head office network with the AirSurfer WISP network, greatly simplifying management of the system as a whole.
Designed and deployed a network for The Explorer Hotel, in Yellowknife, NT. Consisting of a large scale Colubris WiFi network and isolated corporate Ethernet network.
Sold an average of $100,000 worth of computer systems, hardware, and application software, monthly.
Designed desktop computer systems specific to the needs of the interested clients.
Challenged the exam with score of 88 / 100
Earned certificate - Silver IPv6 Engineer ~ CNE6-1
Lync Server 2013 design and configuration
Earned certificate - Sip School Certified Associate ~ SSCA
Earned certificate - MCITP: Lync Server 2010, Administrator
Apple Certified Associate - Mac Integration 10.7
Lync Server 2010 design and configuration
Earned certificate - MCTS: Lync Server 2010, Configuration
Completed on-line questionnaire and real world testing.
Completed certification to the rank of "Sage"
Motorola Canopy System Overview
Designing a Canopy Network
Canopy Cables, Connections and software
IP and Canopy
Canopy System Specifics
Canopy and SNMP
Supporting and Maintaining Canopy Products
TCP/IP networking theory.
Cisco Routing Primer
WAN and LAN architecture.
Amateur radio regulations and policies.
Basic Electronics and RF Theory
Feed-lines and Antenna Systems
Radio Wave Propagation
RF Interference and Suppression
References available upon request.